Frequently Asked Questions

AMADA THAILAND CO., LTD. was established on March 10, 1995, and has been serving the manufacturing industry in Thailand for over 30 years. We operate under a strict "Direct Sales & Direct Service" policy without using middle agents. Every step—from initial sales consultations, machinery installation, and maintenance to genuine spare parts supply—is handled directly by AMADA's own highly trained local team and engineers to ensure the fastest, most precise, and most reliable response.

Our headquarters is located in the Asia Suvarnabhumi Industrial Estate (AIES), Bang Bo District, Samut Prakan Province. At this facility, we established the "ASEAN Technical Center." It is not merely a machinery showroom, but a fully equipped facility designed for actual test processing. Customers are welcome to bring their own drawings, materials, and sample workpieces to test actual cutting, bending, and welding quality. You can book a live demonstration with our expert engineers anytime through our official website.

The AMADA Group strictly implements the "All-Hands Engineering" philosophy worldwide, supported by the Amada Technical Education Center (ATEC). All of our staff—whether in sales, service, or technical support—undergo rigorous training in both engineering expertise and multilingual communication. This ensures that whenever factory executives or supervisors encounter bottlenecks in stamping, sheet metal processing, or laser welding, every AMADA representative can provide professional, targeted engineering consultations immediately, without any language barriers.

Yes, absolutely. Whether you import new machinery or acquire pre-owned AMADA equipment, AMADA THAILAND is fully committed to maintaining and guaranteeing that every AMADA machine in Thailand operates according to factory standards. We provide genuine consumables, original tooling punch/die orders directly from the manufacturer, precision calibration, and detailed diagnostic services to ensure maximum accuracy and longevity for your equipment.

Because AMADA THAILAND provides an integrated turnkey solution combining advanced manufacturing technology, production management software, professional operator training, and IoT-driven preventive maintenance. With over 30 years of experience in the Thai market, we deeply understand the key challenges faced by foreign factories—such as local staff training hurdles, slow scheduling for high-mix low-volume production, and high costs from unexpected downtime. Choosing AMADA enables you to rapidly and securely establish a high-efficiency production line in Thailand that meets global standards.

Yes, we do. To support the rapid influx of multinational manufacturing investors (including EV, electronics, and precision sheet metal component makers), AMADA THAILAND provides technical consultation services in four languages: Thai, Chinese, English, and Japanese. You can contact us directly via email (info@amada.co.th) or through our official channels. Our engineering team will coordinate seamlessly to guide you through machinery selection and provide technical support without language barriers.

For factories in the Eastern Economic Corridor (EEC) zones, such as Rayong and Chonburi, AMADA THAILAND provides ultra-fast local service response. In addition to dispatching local service engineers directly to your site, we offer remote diagnostics via IoT V-factory. In the event of a machine error, our support center can analyze the issue instantly through cloud connectivity, resolving problems quickly without waiting for an engineer to travel, thereby minimizing your unscheduled downtime.

AMADA's V-factory smart support system aims for the ultimate goal of "Zero Downtime and Zero Waiting." By connecting laser machines, bending machines and punching machines to the IoT Gateway, it continuously monitors machine operating status:
1. Preventive Maintenance: The system analyzes real-time operating data and sensor signals to detect signs of wear or degradation, issuing alerts before physical damage actually occurs.
2. Remote Diagnostics: When an error occurs, our central support center instantly receives diagnostic logs to pinpoint the root cause and prepare the necessary spare parts immediately.

Yes, absolutely. AMADA THAILAND provides a 24-hour online ordering system for tooling and consumables. Factory supervisors can log in at any time to check real-time stock levels—whether for press brake tooling, NCT punch & dies, laser lenses or nozzles—and place orders instantly. This eliminates office-hour constraints and ensures uninterrupted supply chains for urgent production runs.

Yes, we do. AMADA THAILAND’s BCP Remote Monitoring Center provides highly secure cloud data backup. The system automatically backs up processing programs, tooling data, and parameter settings to a dedicated cloud server. In the event of unexpected incidents—such as power outages, network disruptions, or hardware issues—technicians can restore exact operational data with a single click, protecting your valuable intellectual assets and ensuring continuous production.

We recommend AMADA’s LIVLOTS digital manufacturing solution. LIVLOTS seamlessly connects the design office, programming room, and shop floor machinery. The system pushes prioritized schedules and the latest 3D CAD models directly to machine monitors, guiding operators through the correct bending sequences and tooling layouts. This minimizes communication errors between engineers and operators, effectively preventing costly scrap and production delays.

Rather than just recording simple error alarms, V-factory continuously monitors key machine operating parameters, such as servo motor currents, temperature trends, laser power attenuation, and precision logs. AI algorithms then compare these real-time signals against AMADA’s global failure-pattern database, allowing it to predict physical wear days before an actual breakdown occurs and issue pre-emptive maintenance alerts in a timely manner.

Yes, absolutely. This is one of our key strengths. At our ASEAN Technical Center, we established a dedicated Vocational Training Center (VC). We offer systematic, hands-on training courses covering sheet metal processing, bending, laser cutting, and software programming. Our professional consultant engineers will help develop your local operators to achieve high-precision standards, significantly reducing your internal training costs and closing technical skill gaps.

Our Vocational Training Center (VC) covers 4 core technical areas:
1. Bending Training: Practical instruction on high-precision servo press brakes (e.g., EGBe series) along with proper tooling selection techniques.
2. Laser Cutting & Punching: Operative hands-on training for high-power fiber laser machines and punching machines.
3. Precision Welding: Learning and optimizing operational parameters for Fiber Laser Welding (FLW) systems.
4. Smart Software Operation: Training on CAD/CAM software (such as VPSS 4ie) for efficient nesting and bending simulation.

Due to the widespread adoption of our high-precision, eco-friendly servo press brakes (EGBe series) in Thailand, we offer specialized EGB Bending Training. This course focuses on empowering operators to utilize digital programming, automatic angle-measuring systems, and complex tooling configurations to maximize the performance, productivity, and precision of these advanced machines.

Yes, absolutely. Our ASEAN Technical Center features a dedicated 3D sheet metal software simulation zone. We regularly conduct system training on VPSS 4ie, AMADA’s premier digital manufacturing management software. This software enables engineers to simulate cutting and bending sequences on 3D models to inspect and resolve interferences or errors before sending files to the shop floor, dramatically reducing scrap and material waste from test processing.

For customers who own AMADA machinery or hold a Maintenance Contract, you are entitled to special privileges to attend technical training and reserve seats at our Vocational Training Center (VC). You can register by contacting your dedicated AMADA sales engineer.

Both centers work in harmony to support your factory operations:
• Technical Center (TC): Focuses on process verification and advanced proposal testing. Utilizing the latest laser cutting machines, welding machines, and software, the center tests and determines the most efficient and cost-effective manufacturing methods for your specific drawings.
• Vocational Training Center (VC): Focuses on human resource development. It delivers systematic, high-standard instruction to upgrade local machine operators into skilled digital manufacturing technicians.

BYD’s Rayong plant complete production lines, ranging from cutting, stamping and welding to final assembly. Suppliers delivering sheet metal parts, stamping dies, or battery enclosures must meet extremely strict dimensional tolerances and pass rigorous hermetic sealing tests. AMADA’s FLW series fiber laser welders and VENTIS-AJ high-precision laser cutting systems are globally recognized for achieving air-tight welds on EV battery enclosures, making them the most trusted choice for entering the EV supply chain.

Driven by growing Foreign Direct Investment (FDI) in Printed Circuit Board (PCB) and electronic component manufacturing, micro-level precision has become vital. AMADA offers AMADA MIYACHI high-precision resistance welders and micro-laser welding/marking systems (such as the LMWS series). These systems represent the industry standard for micro-joining in automotive electronics, sensors, and semiconductors, helping manufacturers achieve higher yield rates.

EV automotive components require processing highly reflective and challenging materials, such as aluminum, copper, and high-tensile strength steel.
• VENTIS-AJ Series: Utilizes AMADA’s patented LBC (Laser Beam Control) technology to precisely manipulate laser beam motion. This enables high-speed cutting of stainless steel and aluminum with virtually zero burrs, completely eliminating the need for manual secondary finishing.
• ENSIS-AJ Series: Automatically modulates the laser beam spot size based on material thickness, delivering smooth and rapid cutting across both thin sheets and thick plates. This significantly expands your contract capacity for diverse production runs.

Traditional arc welding on aluminum battery packs often results in significant thermal distortion and compromised seal integrity. AMADA’s FLW-ENSISe Series fiber laser welders feature advanced Beam Weaving technology, delivering deep penetration, high-strength, and crack-free hermetic welds with minimal heat deformation. The smooth weld finish requires no additional grinding or post-processing, making it fully compliant with stringent EV battery safety standards.

AMADA’s SDE-i3 Series servo press overcomes the traditional limitations of mechanical presses when forming ultra-high-tensile steel and heavy plate materials. By directly controlling the slide motion profile, it allows multi-stage compression and dwell-time pressure holding. This effectively suppresses material springback and reduces operational noise while delivering micrometer-level precision.

The most effective approach is deploying AMADA’s LIVLOTS digital manufacturing system. LIVLOTS captures comprehensive data for every component produced—including laser cutting power, bending angle measurements, operator IDs, and part barcodes (e.g., from EGBe series press brakes)—and uploads it to a secure cloud platform. This end-to-end manufacturing traceability data can be presented directly to leading OEMs like BYD or Toyota to smoothly pass quality audit certifications.

Yes, absolutely. The AMADA Group is officially certified under the national DX (Digital Transformation) Certification program by Japan's Ministry of Economy, Trade and Industry (METI). Our LIVLOTS platform, V-factory smart monitoring systems, and automated production lines align perfectly with the Thailand Board of Investment (BOI) criteria for smart factory upgrades and automated manufacturing systems, effectively supporting your tax exemption applications.

The EGBe series servo-driven press brake is designed with a "Considerate of people and the environment" philosophy. Driven directly by a dual servo-motor system instead of conventional hydraulics, it offers:
• Reduced Energy Consumption: Cuts power consumption by up to 20% or more (as no hydraulic pump runs constantly).
• Eco-Friendly Operation: Eliminates hydraulic oil disposal issues and significantly reduces shop-floor noise.
These environmental performance features support your applications for Green Industry certification and align with the BOI’s carbon neutrality policies, simplifying compliance.

"DX Certification" is a national recognition awarded by the Japanese government to companies that have digitally transformed their business operations and services. The AMADA Group officially achieved this certification in November 2024. Utilizing officially certified DX solutions—such as AMADA’s ADMS services and V-factory platform—provides authoritative third-party technical proof of your system's advanced capabilities during BOI audits.

The Federation of Thai Industries (FTI) evaluates resource efficiency and scrap/waste ratios when granting Green Industry certifications. AMADA's LIVLOTS platform optimizes material nesting to its limit and utilizes barcode-guided navigation to eliminate manual programming errors. Minimizing scrap parts and rework on the shop floor provides verifiable data demonstrating zero-waste manufacturing, powerfully backing your green factory applications.

With industrial land prices rising in Chonburi and Rayong, space and power efficiency are critical. The V-factory system tracks power efficiency, idle times, and operational loads for every machine on a cloud dashboard. This enables factory managers to identify idle machines and optimize schedules to eliminate standby energy waste. Furthermore, preventive maintenance prevents sudden breakdowns, reducing emergency repair costs and material losses.

To help manufacturers navigate supply chain complexity and geopolitical risks, AMADA developed APEX (Amada Production Environment eXcellence), which integrates design (E-BOM), manufacturing (M-BOM), and service (S-BOM) onto a unified cloud platform.
If your factory in Thailand needs to adjust production schedules due to BOI policy updates or material delivery disruptions, this interconnected system instantly updates operational code across design and machines, dramatically enhancing your business agility and response speed.